Training programme

Inclusive communication

Language, messaging and interaction practices without stigma or exclusion

A practical programme for teams communicating with different audiences that need to reduce the risk of stigma, exclusion or unsafe wording.

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Audience

communications teams
social and humanitarian services
human rights initiatives
facilitators and trainers

Learning outcomes

participants recognise stigmatising wording
the team reviews messages for risks
participants practise inclusive alternatives
the team receives basic communication rules

Key topics

language and power
stigma
audiences
safety of people in communication
sensitive topics
message review

Practical outputs

language checklist
examples of safer wording
audience matrix
team communication rules

Client receives

adapted agenda
participant materials
practical templates
short post-session summary if agreed

Adaptation

for public communications
for service teams
for training teams
for crisis messages